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Amazing Feedback

At Empire Insurance Brokers, we exceed expectations.

A culture of doing the right things.

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Anyone can promise great service, but not everyone can deliver it. At Empire Insurance Brokers, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.

Mary and Ryan reviewed all of my policies to ensure I had no gaps in coverage and to find coverage for a vacant home my carrier would no longer insure. Instead of directing me to policies they sold (with better commissions), they told me to stay with the coverage I currently had as I was getting premium discounts based on how long I had been with my carrier. I was very impressed with how they looked at my best interests rather than moving me to one of their companies. I have a home that is vacant as it is for sale and they were able to find a reasonably priced policy for me as my current carrier would not cover it. Very pleased with the integrity and fast response of these two agents!

Nancy H.

I appreciate the awesome and personal customer service I receive every time I call or email to make changes or update information. Customer service is important and Tina and Genna are amazing. I also appreciate the response time. When I need to change or update something I always get a response within the day of my changes. I would recommend this company any day.

Walter C.

All of who I have worked with at Empire Insurance Brokers have always been very polite and helpful with getting me the best deals for the coverage I need. I rarely need to go into the office for anything other than a cash payment. When I need to make changes, I contact them, and consider it done. I would say Empire Insurance Brokers is your one stop insurance shop where you will be well taken care of.

Tina S.

We had many issues with our insurance being renewed because our mortgage company didn't send in whats required, and the staff at Empire was so patient and helped in every way possible to figure out the problem and to get us coverage again. This whole process of calling each other and the mortgage company seemed to last at least a month.

Aleksandr K.

Ryan and his team are so responsive and pay attention to details. They are super honest and easy to work with. Very refreshing!

Jimmy N.

Everyone I deal with at Empire is prompt, thorough and very cordial. My payment process is flawless and very smooth. Overall a great business.

Leeann W.

Empire Insurance was fantastic! I plan to stay with them. Nice people doing a great job -- what a joy to work with!

Catherine H.

Kellee I feel has always gone above and beyond to help us out with our needs and has guided us in the correct direction on which coverage we should have on our policy. She gets back to us in a timely manner with any questions we might have.

Michael S.

My agent, Karina is on it! She is prompt with service and is reliable! Always been able to answer questions and solve any issues at hand!

Vern W.

Connie is awesome! She goes above and beyond. I've already recommended her to several ppl including my son who signed up with Connie.

Amy P.
About Our Agency - Parents and Two Children on a Camping Trip Walking near a Lake on a Sunny Day

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